Fibrenew : A Day in the Life of Fibrenew Franchisee Mark Chasteen

How to use this video

This video offers a look at what a typical day may involve as a Fibrenew franchise owner. As you watch, pay attention to daily responsibilities, time commitment, and operational tasks. If this day-to-day view aligns with your expectations, the next step is to request more information and speak directly with the franchisor.

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Fibrenew : A Day in the Life of Fibrenew Franchisee Mark Chasteen
Published: Jan 23, 2023 | Updated: Jan 31, 2025
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About This Video

This Fibrenew Day in the Life video follows franchisee Mark Chasteen — owner of Fibrenew Smyrna in Tennessee — through a working day across his territory. Mark, who is heading into his second year with the brand, walks viewers through the appointments, technical work, and customer interactions that define a typical Fibrenew franchisee's day. The video opens with Mark previewing the day's schedule: an in-home aniline stain repair, a pickup at a friend's upholstery shop, a warranty job in Murfreesboro, a seat reinstall in Chapel Hill, and an expected delivery of boat seats. The work is candid about expectation-setting — Mark describes qualifying the customer at the start of the aniline stain job, telling them up front that the result will not look perfect, and then walking through how he achieved roughly an eighty percent improvement, with a final ten percent picked up by buffing in additional dye. Mark also opens up about why he chose Fibrenew. His background is in emergency services — he served as a firefighter and a police officer — and he completed a criminal justice degree followed by three years of law school before deciding the conventional nine-to-five was not the life he wanted to build. He describes evaluating a gym, a burger restaurant, and other category options before landing on Fibrenew. The decision was driven by low competition in the niche, the ability to scale at his own pace, the hands-on nature of the work, and the schedule control that comes from not running a brick-and-mortar operation. The video closes with footage of a tritoon boat repair — a customer's pontoon boat that had wintered uncovered under a tree, requiring deep cleaning and likely some reupholstery work. Mark and his colleague Jesse cover the territory across the day, demonstrating both the technical craft and the customer-relationship work that define the model. For prospective Fibrenew Canada candidates wanting an honest look at what the working day looks like, this video is the primary day-in-the-life reference. This watch page is part of the Fibrenew Canada content series on Franchise Direct Canada.

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